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We are currently seeking call center professionals for our work-at-home lead qualification team.
Three-day paid training classes are scheduled frequently for those who apply and complete the step-by-step certification/interview process.
Hours of Operation:
Compensation:
Lead Qualification Agent - Opt in Prospects from home
Work from Home, Remote, VirtualViaSource Solutions, Inc. is a virtual call center offering those dedicated to working from home options since 2009.
We are currently seeking call center professionals for our work-at-home lead qualification team.
Three-day paid training classes are scheduled frequently for those who apply and complete the step-by-step certification/interview process.
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Campaign Overview:
Making outbound calls to those who have opted to speak with an insurance professional. You will be required to utilize scripts to make a live transfer or set up an appointment to speak with a licensed insurance agent. You must adhere to the script to maintain compliance with the regulatory process and be comfortable using rebuttals.
Hours of Operation:
Hours may vary by campaign, but are typically Monday - Friday 6:00 AM - 2:30 PM Pacific Time.
Compensation:
$11.50 per hour.
Skills and Requirements:
- Call center experience helpful.
- Clear, concise speaking voice and proper use of English.
- Ability to stay calm throughout the day while comfortably delivering scripts and rebuttals on each call.
- Offer excellent customer experience and good call control while engaging in a friendly fashion.
- Managing multiple applications simultaneously.
- Knowledge of Windows applications and email communication is a must.
- Full-time position, requiring regular shift adherence.
- A Quiet distraction-free, secure place to work.
- Pass complete Felony Background Check. (this is of no cost to the applicant and does not include a credit check)
Hardware Requirements:
Please check your email and spam filters following the placement of your application. Our certification/interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the certification/ interview process.
Please check your email and spam filters following the placement of your application. Our certification/interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the certification/ interview process.
- Desktop PC or Laptop. (Sorry, Macs are not supported)
- Windows 10
- Minimum 4.0 GB of Available RAM
- Dual ear USB headset with noise-canceling microphone. (Wireless, Bluetooth, 3.5-inch prong sets, adapters, or earphones will not work)
- Hardwired Internet Speed of 5 Mbps minimum.
- Tablets or smartphones are not permitted.
- Wireless, satellite, or hot spots service providers are not compatible with our systems and will not be accepted.
- Laptop users must have and use an external mouse.
Not the job for you? Please share with a friend who may be interested in a work at home opportunity!
ViaSource Solutions, Inc. is currently accepting applications in the following states:
| Alabama | Indiana | Missouri | Ohio | Texas | ||||
| Arkansas | Iowa | Nebraska | Oklahoma | Utah | ||||
| Delaware | Kentucky | Nevada | Pennsylvania | Virginia | ||||
| Florida | Louisiana | New Hampshire | Rhode Island | West Virginia | ||||
| Georgia | Michigan | New Mexico | South Carolina | |||||
| Idaho | Mississippi | North Carolina | Tennessee |