ViaSource Solutions, Inc. is a virtual call center offering those dedicated to working from home options since 2009.
We are currently seeking call center professionals for our work-at-home lead qualification team.
Three-day paid training classes are scheduled frequently for those who apply and complete the step-by-step certification/interview process.
Making outbound calls to those who have opted to speak with an insurance professional. You will be required to utilize scripts to make a live transfer or set up an appointment to speak with a licensed insurance agent. You must adhere to the script to maintain compliance with the regulatory process and be comfortable using rebuttals.
Hours of Operation:
Hours may vary by campaign, but are typically Monday - Friday 6:00 AM - 2:30 PM Pacific Time.
$11.50 per hour.
Skills and Requirements:
- Call center experience helpful.
- Clear, concise speaking voice and proper use of English.
- Ability to stay calm throughout the day while comfortably delivering scripts and rebuttals on each call.
- Offer excellent customer experience and good call control while engaging in a friendly fashion.
- Managing multiple applications simultaneously.
- Knowledge of Windows applications and email communication is a must.
- Full-time position, requiring regular shift adherence.
- A Quiet distraction-free, secure place to work.
- Pass complete Felony Background Check. (this is of no cost to the applicant and does not include a credit check)