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Lead Qualification Agent - Opt in Prospects from home

Work from Home, Remote, Virtual
ViaSource Solutions, Inc. is a virtual call center offering those dedicated to working from home options since 2009. 

We are currently seeking call center professionals for our work-at-home lead qualification team.

Three-day paid training classes are scheduled frequently for those who apply and complete the step-by-step certification/interview process. 
Campaign Overview:
Making outbound calls to those who have opted to speak with an insurance professional. You will be required to utilize scripts to make a live transfer or set up an appointment to speak with a licensed insurance agent. You must adhere to the script to maintain compliance with the regulatory process and be comfortable using rebuttals. 

Hours of Operation:
Hours may vary by campaign, but are typically Monday - Friday 6:00 AM - 2:30 PM Pacific Time.

$11.50 per hour.
Skills and Requirements:  
  • Call center experience helpful.
  • Clear, concise speaking voice and proper use of English.
  • Ability to stay calm throughout the day while comfortably delivering scripts and rebuttals on each call.
  • Offer excellent customer experience and good call control while engaging in a friendly fashion.
  • Managing multiple applications simultaneously.
  • Knowledge of Windows applications and email communication is a must.
  • Full-time position, requiring regular shift adherence. 
  • A Quiet distraction-free, secure place to work.   
  • Pass complete Felony Background Check. (this is of no cost to the applicant and does not include a credit check) 
Hardware Requirements:
Please check your email and spam filters following the placement of your application. Our certification/interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the certification/ interview process.
  • Desktop PC or Laptop. (Sorry, Macs are not supported) 
  • Windows 10 
  • Minimum 4.0 GB of Available RAM 
  • Dual ear USB headset with noise-canceling microphone. (Wireless, Bluetooth, 3.5-inch prong sets, adapters, or earphones will not work) 
  • Hardwired Internet Speed of 5 Mbps minimum. 
  • Tablets or smartphones are not permitted.
  • Wireless, satellite, or hot spots service providers are not compatible with our systems and will not be accepted. 
  • Laptop users must have and use an external mouse.
Not the job for you? Please share with a friend who may be interested in a work at home opportunity!
ViaSource Solutions, Inc. is currently accepting applications in the following states: 
Alabama   Indiana   Missouri   Oklahoma   Utah
Arkansas   Iowa   Nebraska   Pennsylvania   Virginia
Delaware   Kentucky   Nevada   Rhode Island   West Virginia
Florida   Louisiana   New Hampshire   South Carolina    
Georgia   Michigan   North Carolina   Tennessee    
Idaho   Mississippi   Ohio   Texas    


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