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Patient Quality Surveys - Work From Home

Work from Home, Remote, Virtual

Patient quality surveyors to join our work-from-home team! 
(NO SALES, NO LEAD GENERATION!)


ViaSource Solutions, Inc. is a virtual call center offering those dedicated to working from home options since 2009. 


Once you have applied and completed the virtual interview you will be contacted to discuss specific training schedules and shifts. 

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Campaign Overview:

Survey patients in a professional manner to collect feedback from their recent experience to improve the healthcare system. 

 

Hours of Operation:

The campaign operates with two shifts Monday through Friday

First Shift - 8 AM to 4:30 PM Pacific 

Second Shift – 11 AM – 7:30 PM Pacific

Weekend hours are as follows:

Saturday – 10 AM – 6:30 PM Pacific

Sunday – 9 AM – 5:30 PM Pacific

 

Compensation:

$12.00 - $14.00 per hour 

 

Skills and Requirements:  

  • Quality customer service with excellent communication skills.

  • Clear, concise speaking voice and proper use of English.

  • Basic computer and typing skills.

  • Previous Survey experience preferred.

  • Friendly, professional and engaging while exercising excellent call control to remain on standardized script. 

  • Managing multiple applications simultaneously.

  • Knowledge of Windows applications and email communication is a must.

  • Full-time position, requiring regular shift adherence. 

  • A Quiet distraction-free, secure place to work.  

  • Pass complete Felony Background Check. (this is of no cost to the applicant and does not include a credit check) 

 

Hardware Requirements:

Please check your email and spam filters following the placement of your application. Our interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the interview process.

  • Desktop PC or Laptop. (Sorry, Macs are not supported) 

  • Windows 10 

  • Minimum 4.0 GB of Available RAM 

  • Dual ear USB headset with noise-canceling microphone. (Wireless, Bluetooth, 3.5-inch prong sets, adapters, or earphones will not work) 

  • Hardwired Internet Speed of 5 Mbps minimum. 

  • Tablets or smartphones are not permitted.

  • Wireless, satellite, or hot spots service providers are not compatible with our systems and will not be accepted. 

  • Laptop users must have and use an external mouse.



Not the job for you? Please share with a friend who may be interested in a work at home opportunity!


ViaSource Solutions, Inc. is currently accepting applications in the following states: 
 

Alabama

 

Indiana

 

Missouri

 

Ohio

 

Texas

Arkansas

 

Iowa

 

Nebraska

 

Oklahoma

 

Utah

Delaware

 

Kentucky

 

Nevada

 

Pennsylvania

 

Virginia

Florida

 

Louisiana

 

New Hampshire

 

Rhode Island

 

West Virginia

Georgia

 

Michigan

 

New Mexico

 

South Carolina

 

 

Idaho

 

Mississippi

 

North Carolina

 

Tennessee

 

 

 

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