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Patient Quality Surveys - Work From Home

Work from Home, Remote, Virtual · Customer Service

Join our work-from-home team as a Patient Experience Surveyor - 

 

ViaSource Solutions, Inc. is a virtual call center offering those dedicated to working from home options since 2009.

Once you have applied, complete the interview process. We will be in touch pending review of your submissions.  

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Campaign Overview:

Survey patients and providers in a professional manner to collect feedback from their recent experience to improve the healthcare system.

Hours of operation:

We offer part-time 24-hours up to full-time 40-hours Monday through Friday  

7:00 AM - 3:30 PM Pacific

We do not work weekends or holidays.  

Compensation:

$13.00 per hour with weekly direct deposits on Tuesday once setup in payroll system.

Agents who are bilingual in Spanish and English earn $14.00 per hour. 

Please send your referrals - We will pay a $100 referral bonus to anyone who refers a Contractor that completes 30-days of work. Payment will be included on first payroll following successful 30-day contract attendance mark. 

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Skills and Requirements:

  • Previous survey experience preferred.
  • Friendly, professional with clear, concise speaking voice, and proper use of English language.
  • Excellent communication and multi-tasking skills while remaining on a standardized script while typing in the survey responses. 
  • Distraction free, secure and quiet place to work.
  • Knowledge of Windows applications, email communication and typing skills a must.
  • Comfortable managing multiple applications simultaneously.
  • Pass complete Felony background check. (this is at no cost of the applicant, and does not include a credit check)

Equipment Requirements:

Please check your email and spam filters following the placement of your application. Our interview process is self-paced, and you will immediately receive detailed instructions on how to complete the steps. We do not require a webcam, nor are you required to be on camera at any time during the interview process.

  • Desktop PC or Laptop. (Sorry, Chromebooks, and Macs are not supported)
  • Windows 10 (Sorry, Windows 11 is not supported at this time)
  • Minimum 4.0 GB of Available RAM
  • Dual ear USB headset with noise-canceling microphone. (Wireless, Bluetooth, or 3.5- inch prong sets, adapters for prong sets, or earbuds are prohibited)
  • Hardwired internet connection direct to an Ethernet port without use of an adapter is mandatory at all times. Minimum 25 Mbps download, 10 Mbps upload, and a ping of 10 or less with 99% uptime. 
  • Wireless, satellite, or hot spot service providers are expressly prohibited, and will not be accepted.
  • Chromebooks, Mac products, smartphones or tablets are not permitted.
  • Laptop users must have and use an external mouse.

Not the job for you? Please share with a friend who may be interested in a work at home opportunity!

 

We hire in the following 27 states:

AL, AR, DE, FL, GA, IA, ID, IN, KY, LA, MI, MO, MS, NC, NE, NH, NV,  OH, OK, PA, RI, SC, TN, TX, UT, VA, WV.

Please apply only if you live, and can work full-time from one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

 

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